Before you do anything else, you should first think about the goal(s) of your website. But what does this mean? The short answer is that the goal is the main outcome you expect to achieve with your website. As is common with goal setting, you usually start off fairly broad and you will need to narrow it down substantially. You might think this is simple enough to do, but when it comes to a website, you need to think strategically. After all, you’re investing a lot of time and money in something that will be the digital face of your business.
Let’s say you want to build an e-commerce website (i.e., sell products online). The first thing you have must consider is “what am I selling?”. Let’s say you sell clothes. Now, you must consider several questions: who am I selling clothes for? Is it men, women, or children? What is the age range? What sizes do I cater to? Is there a certain material that all my clothes are made from (e.g., linen)? Are there special occasions that these clothes are being sold for or are they for general use? All these questions help determine what your overall goal will be. Initially, you may have thought that your website goal would be, “I want my website to sell as many clothes as possible.” However, after sufficient brainstorming, your actual goal evolved into “Becoming a leader in professional wrinkle-free apparel for working adults.”
This is why your business needs to have a well-defined goal because it will affect your choices, which in turn will impact the way people perceive your website and your business. With that in mind here are some useful questions to ask yourself when creating your website goal: